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Privacy Policy

1. Introduction

Welcome to Re-Deal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you visit our website and use our services in Bangladesh.

2. Information We Collect

We collect information to provide better services to our users. This includes:

  • Personal Information: Name, phone number, email address, shipping address, and payment details when you make a purchase.
  • Device Information: Information about the device used to access our site, including IP address and browser type.
  • Usage Data: Pages visited, time spent on the site, and other analytical data to improve user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • Processing orders and delivering products to you across Bangladesh.
  • Sending order confirmations, shipping updates, and customer support communications.
  • Improving our website, products, and services based on user feedback and behavior.
  • Sending promotional offers and updates (only if you have opted in).
  • Complying with legal obligations and preventing fraud.

4. Data Protection & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., courier services like Pathao or RedX, payment gateways like bkash/Nagad) strictly for fulfilling your orders.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some site functionality.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact our support team.

8. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@redeal.com.bd
Phone: +880 1700-000000